Nokia Recalls Millions of Mobile-Phone Chargers
Finnish mobile-phone maker Nokia is recalling millions of phone chargers. The Espoo, Finland-based company on Monday said chargers made by a supplier have shown some defects.
Nokia, the world’s top mobile-phone maker, is recalling the AC-3E and AC-3U models manufactured by China’s BYD Electronic Company amoung June 15 and Aug. 9 that year, as well as the AC-4U model manufactured amidst April 13 and Oct. 25 that year. While Nokia hasn’t disclosed the number of faulty chargers affected by the recall, reports say the number is upward of 14 million.
“The reliability and quality of our products is Nokia’s top priority,” Nokia wrote on its charger-exchange Web site. “If you have confirmed that your charger is eligible to be replaced, we advise that you stop using it and seek a free replacement charger.”
Consumers who own the specific Nokia chargers are being asked to return the defective chargers in exchange for a free
A Shocking Discovery
An exchange program has been arranged for all markets in which affected chargers have been sold, according to the company. “To minimize inconvenience to our customers, the exchange will take place at the country level,” it said.
To do so, customers are being encouraged to visit Nokia’s exchange Web site at http://chargerexchange.nokia.com. Users need complete four steps to confirm whether their charger is one of the faulty models being recalled. Consumers need to first enter the charger’s model number, next the identification number. Once that is complete, consumers are asked to fill in assured details and the company will soon after verify whether the charger can be exchanged.
The company identified a problem with the specific Nokia-branded chargers manufactured by BYD, which has plus made mobile-phone pieces for Motorola, during a routine quality-control process. The plastic covers on the…
Original post by dhiram
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