Apple is trying to put the MobileMe fiasco behind it — and the company is sharing a more-than-usual amount of info in the process.

MobileMe is a service that delivers push e-mail, push contacts and push calendars into the “cloud” of native applications for the iPhone, iPod touch, Macs and PCs. The service additionally provides a suite of ad-free Web applications that aim to deliver a desktop-like experience through any contemporary browser.

Well, that is, when it works.

MobileMe was supposed to help Apple compete with the BlackBerry. But MobileMe saw major outages and even lost customer e-mails, leaving many consumers angry. Apple posted its latest update on Sunday, indicating that restoring full e-mail access to the remaining one percent of MobileMe users who need it is the company’s first priority.

“We turned on Web access to their current e-mail [Saturday] and the feedback has been cautiously positive. Since thereupon, we’ve restored full e-mail history —

minus the approximately 10 percent of mail received amoung July 16 and July 18, which may have been lost — and the ability to access e-mail from a Mac, PC and iPhone, to by 40 percent of these users, and expect the remainder to be restored in the next few days,” the company wrote on its MobileMe Status blog.

The Root of the Problem

What caused the outage? One issue Apple encountered was a mail outage affecting one percent of MobileMe members. On July 18, a serious problem with one of Apple’s mail servers blocked those members’ access to their MobileMe mail accounts.

“The day we launched MobileMe, we had a lot more traffic to our servers than we anticipated, with the conclusion that access to the Web versions of the MobileMe applications — Mail, Contacts, Calendar, Gallery, iDisk — was temporarily unavailable,” the company said in its…

Original post by Top Tech News